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wht is diff. between customer service and tele marketing????
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Answer Posted / ajmal
custemer service means to give info abt ctmer asking abt any thing .. so we have to solve her prblem.. cstmer mst be satisfied with ur answer....
tlemarkitng means we have to spell nice and good lang.. we have to explaoin a prdoust or nay thing which we are selling a produst or any total info abt prduct
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Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
have you seen a manhole? why do you think it is shaped like a circle?
Your last travel experience?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
What was your biggest mistake?
How one can improve customer interactions?
How would you relate your key competencies to this position?
what is unforgattable day
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how u spend your last weekend???
Which place most you like and why?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what kind of questions based on computer may be asked in an interview in BPO's?
Will you be happy to re-locate, if required?
