What would you do if the guests gets angry on some
hospitality behaviour of yours??
Answer Posted / myicon_3@yahoo.co.in
Always listen first than respond after taking proper information,show him that you are serious about the created problem and convey the proper info such as action results, if the guest thinks he was wrong he would calm down at one point than start thinking the whole situation.
Is This Answer Correct ? | 0 Yes | 1 No |
Post New Answer View All Answers
can sound tourism stratagies contributing effectively in creating and preserving jobs?
BRIEFLY DESCRIBE YOUR IDEAL JOB WHAT GOALS DO YOU HAVE IN YOUR CARRIER HOW DO YOU PLANE TO ACHIEVE THESE GOALS WHY DO YOU WANT TO WORK WITH AS IN UK
Why did you become an flight attendant?
difference between organization structure in small and large industry
why do you want to work in uk?
Tell us about a time when you failed to meet a deadline. What were the repercussions?
What do you see your self doing in two years back ?
Have you previously held a management position in the Hotel & Catering Field?
i am new in H.M.so whats should ask from the company or management.........pls ans me....
how to plan staffing for an outlet
what is the profit percentage in alcohol and food and their cost percentage.
How to calculate total room revenue
Why should i want to be cabin crew with flybe ?
Why do you like to work with hotel gallery ?
wht r scope fr futer in hotal managment .... how much salary we can except in begning ???????? and after wards