Is there any difference between an Auditor and a Quality
analyst?
Answer Posted / vin
I Think a Quality auditor only does the audit for given
data as per defined legend/Norms and accordingly shares the
feedback with respective person or department.
Apart from the Audit and feedback quality analyst must do
the deep dive in the process and should identify the Gaps
which is not get caught as per defined process also anayst
should share the POA for a better resolution and improvment.
| Is This Answer Correct ? | 8 Yes | 1 No |
Post New Answer View All Answers
Will you be comfortable handling customers on the phone? : bpo
How would you convince everyone to adopt to change and what changes would you like to make?
why you want this job (specially when you go for first interview and changing the industries)
what is active directory?
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
How did you manage to attend this interview during your working hours?
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
what are some aspects of your present or most recent position that you dislike?
Tell something about today's climate?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
Did you learn anything new recently which can be helpful to bpo’s? : bpo