Interested to Buy Any Domain ? << Click Here >> for more details...
What is ticketing tool n what ticketing tools r uesd in SAP
mm during support
- 2 Answers
- 22819 Views
- IBM, KPIT, I also Faced
- E-Mail Answers
Answer Posted / gururaj
General concept of Tickets:
Handling tickets is called Issue Tracking system. The
errors or bugs forwarded by the end user to the support
team are prioritized under three seviority High, Medium and
Low. Each and every seviority as got its time limits before
that we have to fix the error.
The main job of the supporting consultant is to provide
assistance on line to the customer or the organisation
where SAP is already implemented for which the person
should be very strong in the subject and the process which
are implemented in SAP at the client side to understand,to
analyse,to actuate and to give the right solution in right
time.
SAP Solution Manager and 3rd Party Ticket Handling Tools are
Remedy,Siebel...etc
| Is This Answer Correct ? | 6 Yes | 0 No |
Post New Answer View All Answers
Explain what mrp (material requirement planning) list is and what is the transaction code to access mrp list?
Why do you need 'material types' in mm?
What are the main components of the mm module?
What are the different sections in vendor master data?
What are departmental views?
What do you mean by subcontracting?
What is a ‘return delivery’?
What is purpose of safety stock in mrp view in material master?
How stock is being transferred from one plant to another plant?
What do the we101 do?
I have created schedule line for one po that delivery date for some qty is for eg.20th of dec
Define client. What is its importance in sap?
Define consignment stock. What are the main features of consignment stock?
Is it possible to activate split valuation after posting several transaction for materials?
What mrp (material requirement planning) list is and what is the transaction code to access mrp list?
