why you want to join a call center as a quality analyst
Answer Posted / lucy
If you like eavesdropping and correcting people , you will
love this job. It is meant to improve customer service,
improve sales peoples time stats, and increase productivity.
Is This Answer Correct ? | 6 Yes | 25 No |
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What are your greatest achievements so far?
tell me when about a time when your common sense paid off for you?
How do you prioritize the most important things over the least one?
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
Tell something about today's climate?
wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.
What’s your area of opportunity?
speak something about railways?
About Cyber Crime
What steps will you take to deal with an unsatisfied customer?
Why we promoted you as senior Team leader
When do you want to start?
problems and consequences of bpo ?
why you want to be a quality analysts
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?