What are the basic questions for freshers in bpo?
Answer Posted / m.arunkumar
Iam M.Arunkumar, completed B.tech it branch jntu-kakinada KITS college markapur prakasam (dist).I got a 62% of b.tech,intermediate is m.p.c on 67.5% and ssc on 60%.I have execute on successful done my projects.Coming to my family background my father is a business man and mother is house wife.I have two sisters, both of pursing on poly technique and degree so on so.My hobbies is playing cricket and listening music.
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How would your team/manager describe you?
What you know about call center?
Information about charterd bank.
Why do you think you will do well in this job? : bpo
what is daily routine of you/mother/father/sister/bro.
Tell me something about your on-the-job training?
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
How do you ensure that your departments goals are in line with the overall company goals?
Why do you want to be a trainer?
7. Performs the services right first time
why you want 2 join bpo ,after completing hotel managment?
Tell us something about yourself, discuss 5 characteristics
How do you handle an irate customer?
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
what are the responsibilities as a call centre execuitive when we talk to the customer ?