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What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!

Answer Posted / prabal

Shrinkage:

No. of heads who did not report to office
(Weekoff+Leave+Unplanned Leave)/Total number of hedcount
rostered for the day*100

Attrition:

No. of heads who left the organization /(Opening
Headcount+Closing headcount)/2*100

Is This Answer Correct ?    3 Yes 5 No



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