Answer Posted / aditya
BPO job is a real challenging job. I like to accept challenge and if the industry is ready to give me the chance to take challenge and prove my qualities right from beginning, that is what i want. It will help me to deal with adverse situations and help me build patience and make me more focussed, which are the key qualities required for this job profile. Other reason, Co wants young talent like me to have new ideas and develop new cutting edge customer solutions, which i feel will be possible as its always easy to get freshers on a quick learning phase rather than to break the rigid mind set of the experinced employees. I would like to join the BPO as, Co wants new talent for new growth and i want a job in this upcoming new industry. If i get a chance i feel both Co and me will be benefitted and succeed in the long run.
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Why doesn’t u go for technical one....as u r doing technical course from NIIT.
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
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Determine the type of bpo you wish to work? : bpo
what is the address of allahabad bank durg ?
what is active directory?
What was your biggest mistake?
What factors do you need to take care of while creating a customer newsletter?
Define Customer Service & Why is Customer Service important ?
if customer's credit has misused Rs.30000. Write a email to customer.
How would you describe yourself as a person?
please mail me the questions which are asked at the time of interviews in the call center
Give me a instance when a customer appreciate your service.
5. When promises to do something by a certain time, they do so