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Answer Posted / gyanendra kumar
KPO stands for Knowledge Process Outsourcing. KPO involves
offshoring of knowledge intensive business processes that
require specialised domain expertise, thus delivering high
value to organisations by providing business expertise
rather than just process expertise.and >it is higher end
applications of a BPO
>that means ,it requires specialized knowledge in a
particular feild
>whether it IT or Engineering or Finance ,the KPO employes
delivers very very skillful work which involves very very
specialized knowledge in a particular area.
>suppose it is IT KPO,the KPO executive must have knowledge
abt IT product development,its market,its history...etc
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