what do you mean by back office job in a bpo?
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Answer Posted / kunal
Administration and support personnel in a financial services company. They carry out functions like settlements, clearances, record maintenance, regulatory compliance, and accounting. When order processing is slow due to high volume, it is commonly referred to as "back office crunch."
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i want to know the genral questions in interviews if any body knows pls help me
why do u want to switch
How long did you travel to get here in our office?
give me some examples of where you have had a non satisfied customer and how did you handle it
Tell me about Job responsibilities
Can you use different software’s easily? : bpo
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
Give me an example of how you have dealt with an under-performing team member in the past.
What are the key aspects that can help to improve your customer service?
TELL SOMETHING ABOUT YOUR NATION
memorable call
What factors you should consider while creating a newsletter for a customer?
If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?
How would you describe your personality?
FIRST DAY OF COLLEGE?
