What do you mean by quality analyst in call centres ?
Answer Posted / shankar
According to me in simple words,Quality is backbone of the
process, quality helps to give a good call and resolve every
queries on call, by quality one can get a very good business,
| Is This Answer Correct ? | 1 Yes | 2 No |
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I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
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