Answer Posted / shaikh
hi my name is shaikh m
frm rynolds company
our company launced a
new pen its wright
smoot n clear if r u
booking now so u will
get 20% discount n if
u r byning now so u
will 30% discount so
would u like to bye it
now
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I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
Do you know the procedures which should be followed while talking to a customer?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
why you want this job (specially when you go for first interview and changing the industries)
Why you want to change the job line (i.e. Secretary to Back-ed-process
HOW you spend the last day? how you spend the last Birthday.
What is the difference between the bpo and call center?
what is the anual report of hcl bpo
6. When a customer has a problem, shows a sincere interest in solving it
hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
Do you know the online tools for excellent customer service?
How do you describe your management style?