I have nortan antivirus but some of the virus it can't
delete. how will i remove that virus without formating the
system ?please help .
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Answer Posted / shankar
Hi Boss,
Please try the below mentioned steps to clean the virus from
your system.
1, Is machine up-to-date?
2, Switch off System Restore if not yet enforced or done
3, Have machine rebooted (sometimes a final clean is
performed on reboot)
4, Do a full scan
5, Reboot again
6, If USB storage device involved they should be scanned as
well, preferable formatted (no quick format but full format)
7, Have user report back
8 If machine has clean errors, the machine should be taken
off the network
9,Reinstallation is advised when cleaning fails.
Shankar (Security specialist) 9884444892
| Is This Answer Correct ? | 3 Yes | 0 No |
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