Answer Posted / mukul kumar jha

BPO is stand for business process outsourcing. basically are
two types voice and non-voice.the voice type have it's two
subtype inbound and outbound, in inbound we handle the
queries of customer problems and services.in outbound we
sell something and it can be feedback related also.and the
second type that is non-voice also call back-office used to
related with billing and data entry etc.

why you want to be a quality analysts

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) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?

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tell about tirupathi

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What if the customer is not happy with your answer or solution?

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What is your idea of an ideal company?

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1.6. Tell me something about your happiest day of your life.

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if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?

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starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

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why you leave teaching? and why you want to join BPO?

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What do you know about the centre/company/role?

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TELL ME YOU HAVE SEEN CROWDED MARKET?

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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

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Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?

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What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

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if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

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