Answer Posted / alya
visit my freinds
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What is the formula of staffing
Where have you worked before? : bpo
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
How do you deal with the question you don’t know the answer that customer asked?
tell me when about a time when your common sense paid off for you?
Will you be happy to work in night shifts or over the weekends?
SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)
7. Performs the services right first time
Tell me something about social media
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
tell me about your your marvelous day that you have spent till now
How can you relate call centers to bpo?
Tell me something about your on-the-job training?
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
