any things which you not mention in your cv?
Answer Posted / manju
Family details, Weakness, for freshers(CTC)
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if customer's credit has misused Rs.30000. Write a email to customer.
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Why do you want to join Virtual Command Centre (Work Force Management)
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
Discuss the most stressful situation you came across in your previous job.
Do you know the procedures which should be followed while talking to a customer?
How do you prioritize the most important things over the least one?
Tell about your work experience. Why you quit that job?
What steps will you take to deal with an unsatisfied customer?
TELL ME YOU HAVE SEEN CROWDED MARKET?
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tell me about your your marvelous day that you have spent till now
What are the key attributes of a call center executive?