What is the procedure of Backorder processing, Plz explain me.
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Answer Posted / ravi
It depends on Client - Service Provider Issue tracker
agreement. The mainly issue types are -
1. Change - When some changes are required in existing
process
2. Incident - When something happens suddenly
3. Problem - When provided solution is not working
correctly
Each Issue Type is assigned with Priority 1-5 depends.
Correct/Update me if you have other process/information
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