What is a Ticket? How many types of Tickets are there? How
to solve Tickets? Please answer me with atleast one example
of Ticket. Thanks in advance.
Answer Posted / giddalur
ticket is a issue faced by the end user
supporting team will solve the issues one the basis of siviority & priority
Ex
suppose the end user is facing the issues shipping point is
not determined
solution:
G0 to ovl2 and maintain s c +loding grp +plant
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