Answer Posted / raviraj0308

Hello Friends..


Any SAP SD Consultant- support project has to pick,
understand, analysize the ticket which has been posted by
the client on any ticket racket tool/ web application. Here
all the details regarding the ticker number, date, time,
raised by, status, passed to will be mainted. Support
consultant needs to address the issue as per the client's
requirement which could be high. low, routine importance.

2) In addition Support consultant has to decided wether the
requirement is incident/ change request or development.
Accordigly he has to sit with abap team for any new
development which could be Form, Report, Interface,
workflow, conversaion,

3) he also has to give the timely sloution as per the SLA
which is service level agreement.

4) Same time he has to test the new change/ development in
the developement client & gerate-transport the request to
the quality. Here is needs to take the confirmation form
the client about the working of the new deleopment. Then
advise to move it to the Producation,

5) Also he can take frequent meeting with the client to
improve the overall the process efficency & reduce the cost.

Hope this in helpful.

Regards
raviraj0308@gmail.com

PRICING…… I have a requirement where I have a fright condition which is a header condition for the whole document, I will be maintaining the fright condition recorder (header level) because it’s header condition, now the requirement is if I want to have 5 conditions to be calculated for each item because let’s say I have 5 line items, I want to see how the side calculated first of each item so what’s the best way to take out that out of the system in standard configuration, how can we achieve this?..... REPEATING question (I have a fright condition, now fright condition is a header condition, now my requirement is I wanted to applied that fright condition each line item level so fright condition applies a header level but my requirement is I want to see each and every line item should also get this fright condition on the value of the item, let’s say my fright is $100 so I have 5 line item, each item has the 10 10 10… so build on that value I want to purpurnate the fright condition, how can we achieve this from the standard system configuration stand point?

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