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what are the rapidly asked questions in BPO industry?
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Answer Posted / anil kumar
WHY U SELECT THIS FIELD?
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How do you about our company ?
6. When a customer has a problem, shows a sincere interest in solving it
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
Extra initiative by u in your current organization other than your KRA (Routine work)
what is your career aspect & if they asked in general what should i answer?
describe one of your memorable day? how is education useful for any body?
Do you think that you’ll like this job?
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
what u know about genpact.
What if the customer is not happy with your answer or solution?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
which type questions ask me in call centerin tatasky?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
tell about most momerable movement
