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why did you want to join the call centre?
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- BPO, Call Centre, Cambridge and Green Mile, Convergys, DELL, HomeShop18, IBM, Infovision, I also Faced
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Answer Posted / honey
mere marzi mai jahan kam krna chahun,why they ask this type
of questions.
| Is This Answer Correct ? | 2 Yes | 0 No |
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Why do you want to become a Quality Analysist and what will be your profile in this position?
tell us about a time when u failed to meet a deadline.
explain 3 years gap in your employ history?
What will you do in a situation where system shuts down and you still handling customer on the phone?
Extra initiative by u in your current organization other than your KRA (Routine work)
what are some aspects of your present or most recent position that you like?
How is Absenteesim Calculated ?
Whatb is Bpo? What is Call centre? What is Telemarketing?
What do you consider as your greatest weakness and strength?
How one can improve customer interactions?
How do you prioritize the most important things over the least one?
n rounds will be there in IBM voice based non-tech support?
Explain how to deal with a customer who denies paying for the product?
In call centre which types of calls we receive? answer in short.
What according to you,is the most important requisite of a call centre executive?
