i am planning to learn Siebel CRM, I have no idea how it
works & i do have have couple of questions like a learner.
i really appropriate you time on this.
Questions
1) what is Siebel CRM..?
2) how does it works..?
3) is it GUI interface or program based..?
4)any learning documents (Online) if you have Please forward
me.? mahi.bw@gmail.com
5)how do we implement the system..?
6) how do we support after implementation..?
any online training course available..?
any online step by step document availanble..?
Please help me to get into the CRM world.
Regards
Mahi
- 4 Answers
- 19177 Views
- CTS, IBM, I also Faced
- E-Mail Answers
Answer Posted / sham
You can intouch with Mohan @+91-9059492471 who is working
for a MNC Company having 6+ years of exp on Siebel CRM
His Mail ID is crm.siebelexpert@gmail.com
| Is This Answer Correct ? | 0 Yes | 0 No |
Post New Answer View All Answers
In a flow, when a Customer has called for enquiring about some product. He does not have any Service tag, Order # or SR#. In this case what kind of Activity will be created and how will the agent proceed with the Activity.
How do you recognize that a particular table (base table) can be extended?
What is detailed category in configuration, and its use?
Explain what is an extension table and how is it related to base table?
What is detail applet and association applet?
what is the difference between siebel 7.5 and 7.8? If we upgrade the application to 7.8 from 7.5 what are the areas we need to give importance from qa(testing) point of view?
What is the "parent category" property for a screen view?
What language you used to write bs?
What is applet toggle how many types are there?
Explain what is eapps.cfg file?
What is user properties? Why we using the user properties?
How do you assign responsibilities to employees in Siebel?
What does business component user mode indicate?
What is siebel?
How to convert single value fields into multivalue fields in the field object type found under business component?
