Answer Posted / ankita
As a fresher i decide to join bpo because it is more stable and booming industries now a days.it improve our communication skill as well as it plays a very challening role in our life.i have told you that bpo spreading very widely and has a very good future.
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Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
u having experience of more than 2 yeras in marketing so why u want to join bpo?
Give me full details of about yourself
if customer's credit has misused Rs.30000. Write a email to customer.
speak about mumbai for 5 min
what u know about genpact.
speak an minute where u reside
Speak on your unforgettable or memorable day for two minutes?
What would you do if your team ceased to perform? Them.
What steps will you take to deal with an unsatisfied customer?
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
Tell us something about yourself, discuss 5 characteristics
How to deal with the customer having a language barrier?
