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Answer Posted / padmas
my state is call answering. (Because this position of
interview is related to Call-Center)
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what will join in my company?
name useful online tools that can be used for better customer service
tell me yours mothers daily routine , fathers, your's
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
being a b.c.a student why do you want to go for a call centre job
Are you comfortable working in night shifts? : bpo
give me some examples of where you have had a non satisfied customer and how did you handle it
Have you ever worked in a call center before? If so, how long did you work there?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
tell me when about a time when your common sense paid off for you?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?
Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?
How to improve the KRA and KPI and better coaching
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