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Answer Posted / g. monisha
No love,
No pain,
No tears,
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i m under graduation student in B.A Stream. what is career in Genpact..
How you would be an asset to this organization?
Are you able to work with multiple phone lines?
have u shared any lighter moment with customercare executive in ur life tell me ur experience
Can I know what kind of wrestling is done in the call center
hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??
1.6. Tell me something about your happiest day of your life.
Your last travel experience?
How do you about our company ?
Why do you want to leave your organization or company?
When do you want to start?
How can you resolve the problem to customer’s satisfaction?
How to deal with the difficult customer?
