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Why do you want to join international back office as you
are currently working for domestic vocei process ?
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- EDS, EXL, Mellon, XL Dynamics, I also Faced
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Answer Posted / pranesh
call center is a fast growing industry where we can find a
growth.
| Is This Answer Correct ? | 11 Yes | 4 No |
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Tell about your work experience. Why you quit that job?
How did you manage to attend this interview during your working hours?
tell me something about data analyst
What would you do if your team ceased to perform? Them.
TELL ME YOU HAVE SEEN CROWDED MARKET?
General Topic
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
How can you create new opportunities for customers proactive engagement?
Why you want to change the job line (i.e. Secretary to Back-ed-process
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
HOW you spend the last day? how you spend the last Birthday.
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
Give me a instance when a customer appreciate your service.
What is your idea of an ideal company?
