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why is ITIL certification required? what is the use of ITIL foundation certification?
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Answer Posted / vijay kumar allala
ITIL is framework which offers to streamline the IT-enabled
services in increasing the efficiency and effectiveness of
the support. ITIL foundation certification gives to
knowledge about the basic service level concepts like Call
center support/Incident management/Problem
management/change management.
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Your project team is a close group all busily working on project activities. They're close to approaching the performing stage of Team Development. All six members must communicate frequently with each other. How many lines of communication are there? A. 12 B. 15 C. 18 D. 14
You are a project manager for Capella Systems. Your company writes custom software for accounting and financial systems for medium- to large-sized corporations. Your recent project has experienced some setbacks, and you've been forced to rework the design of one of the programs because it doesn't match the customer's requirements. Since some parts of the program have already been written, it will have to be rewritten so that it matches the design changes. This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following is true? A. The problems occurred because the WBS was not constructed properly. B. The quality assurance plan was carried out correctly, which is how the design problems were discovered. C. The problems occurred as a result of poor scope definition. D. The Risk Management Planning process details these kinds of risks and the responses you should put into place should they occur.
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what is software project planning?
What do you think you can bring to this position?
PERT is: A. The longest path B. A weighted average technique C. A simulation technique D. Widely used in practice to determine schedule durations
You are the project manager for Lucky Stars nightclubs. They specialize in live country and western band performances. Your newest project is in the Planning process. You are working on the WBS. The finance manager has given you a numbering system to assign to the WBS. Which of the following is true? A. The numbering system is a unique identifier known as the code of accounts, which is used to track the costs of the WBS elements. B. The numbering system is a unique identifier known as the WBS dictionary, which is used to track the descriptions of individual work elements. C. The numbering system is a unique identifier known as the code of accounts, which is used to track time and resource assignments for individual work elements. D. The numbering system is a unique identifier known as the WBS dictionary, which is used to assign quality control codes to the individual work elements. ?
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What are the qualities of a good project manager?
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