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Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me
1.6. Tell me something about your happiest day of your life.
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
If your boss was present here, what do you think he would say about you?
who or what in your life would you say influenced you most with regard to your career objectives?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
tell about most momerable movement
How one can improve customer interactions?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
explain 3 years gap in your employ history?
If you are given a chance to be a president what should be the first thing you gonna do? and why?
How would you teach a blind person to withdraw her credit card account on an automated teller machine?