Answer Posted / arun

Quality Analyst is a person who monitors and analyzes the
performance of executives in call or chat. He checks
whether the executive is following the process and gives
necessary feedback and tips to improve the quality of call
for best customer satisfaction,

Tell me something about your college and your course why do you choose that?

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speak something about railways?

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when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?

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is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

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Speak about "The impact of coffee in our daily life"

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What is voice process

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Can you explain the color red to a blind person?

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What was your Service Level Agreement ( SLA) Ratio :-

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What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

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what is the specification for the modem pin

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I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

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WCT tax alos applicable on painter the total amount of work Rs.35000/- only

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tell us about a time when u failed to meet a deadline.

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What is backend?

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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

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