Interested to Buy Any Domain ? << Click Here >> for more details...
What do you mean by quality analyst in call centres ?
- 30 Answers
- 131816 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / arun
Quality Analyst is a person who monitors and analyzes the
performance of executives in call or chat. He checks
whether the executive is following the process and gives
necessary feedback and tips to improve the quality of call
for best customer satisfaction,
| Is This Answer Correct ? | 9 Yes | 3 No |
Post New Answer View All Answers
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
7. Performs the services right first time
I want recent question papers. Now am preparing for BPO interview. please send the papers..
Do you want to ask us something about the company?
if customer's credit has misused Rs.30000. Write a email to customer.
If you had power'what you would had to do with it?
Which is Better home cooked food or outside food ?
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
How the analysis of departed customer help your organization?
GD about the reality show on TV
What is called Team
hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them
What is bpo sector? : bpo
What factors do you need to take care of while creating a customer newsletter?
why telecom fraud happening in india??
