what do you now about customer service?
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Answer Posted / anu
we have to hear the customers problem and provide a suitable solution for their problem....
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Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
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For customers, proactive engagement do you know the ways to create it?
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