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What is a complete process of SAP SD support & how ticket
will come from customer to SAP support team and after
solving ticket what support member will do and how that
solved ticket will reach to customer ?
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Answer Posted / vijay dahiwal
THERE ARE DIFFRENT LEVELS HOW TICKET COMES
LIKE LEVEL 1 CALL CENTRE FOR END USER OPERATIONAL ISSUE
LEVEL 2 THROUGH SUPPORT TEAM FOR MINOR CONFIGURATION CHANGES
any body plz add further
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