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Answer Posted / rakesh kumar
my friend isrking in ur company
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What was your biggest mistake?
why you want this job (specially when you go for first interview and changing the industries)
why jobs been done night time
What are your KPI’S / KRA's ?
What is erlang call centre staffing formula
Your expected salary?
What you would like to wear traditional or western ?
Tell something about today's climate?
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
What is onshore outsourcing?
Give me an example scenario of a poor customer service and what would you do differently?
How would you convince everyone to adopt to change and what changes would you like to make?
What according to you is a job like at a call center?
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
How to improve the KRA and KPI and better coaching
