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what are the call center related question?
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Answer Posted / yasmin
why u choose BPO? What you know abt Bpo? What Process going
on there?
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what is trainer's defination and quality?
What was your Service Level Agreement ( SLA) Ratio :-
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Tell me something about chennai for 2 mins.
What is the difference between the shore and off-shore outsourcing? : bpo
list three of your most important accomlishment
How do you ensure that your departments goals are in line with the overall company goals?
explain about the validations and in your project where did u used the validations?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
What Should be the role of GOVT in making a city into a metro city ?
why you want this job (specially when you go for first interview and changing the industries)
Narrate a story which you liked.. and why.
How do you handle an irate customer?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
What’s your area of opportunity?
