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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
What difference will you make if you are selected as a team leader for this post
If you have a superpower what would like to do for one day at work and why?
Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What is the difference between kpo and bpo? : bpo
why do u want to switch
How will you manage agents who are more tenured in the organisation and are elder to you ?
How would I sell something to some one over the phone? What is selling skill?
How to deal with a customer who denies paying for the product?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
speak about joint family v/s nuclear family
Define Customer Service & Why is Customer Service important ?
explain about the validations and in your project where did u used the validations?
If you had power'what you would had to do with it?
