You dont have any experience in call center field? why
should i hire u?
Answer Posted / sanjeev
I Have an experience of 3 Yrs in call center feild. I want to join HSBC Customer care as there is always a chance to improve our knowlege from industry to industry and I can implement new ideas with my experience bywhich organization is also benefited.
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HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
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what u know about genpact.
WCT tax alos applicable on painter the total amount of work Rs.35000/- only
what will join in my company?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What do you consider as your greatest weakness and strength?
Have you ever committed a mistake at work?
Give example of situation where you were able to set priorities and abide by them ?
How would you handle negative feedback from angry clients?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
what is the key aspect that helps improve customer service?
Your expected salary?