Answer Posted / ratan

bpo which means business process outsourcing.....

i have worked for one bpo .....

the mnc, tnc, big corporates, this all big entities.
this all companies if they want to say hello to their
customer they have to to think twice,,,

because this all are mnc...there are various branches ... ]


for eg tata aig insuarance company..

it operates in every corner of the india
in every states of india
there customer increase everday and also decreese every
day / if one has purchase his policy may other might have
cancel the policy ...so this if today in mumbai suppose
tata aig is having 5000000 customers tommorow it may be
less or more..


now in this world it is very important to be in touch with
customer because of globalization and lkiberalization and
modernization ... lots of growth .. purchasing power has
incerase .. and also expectation of consumer also has
increase .... and in the tough cut throath copmpetitve
enviornment .. it is must that the company should be in
touch with its customer ...whenever the customer wants to
communicate with the compnay

on the spot company should reply to its quieries

tel me sumdin abt kolkata?

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Tell about your work experience. Why you quit that job?

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why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

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Define Customer Service & Why is Customer Service important ?

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speak about mobile communication for 4minutes(topic)

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What will you do in a situation where system shuts down and you still handling customer on the phone?

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what are the works of qualist analyst in bpo

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ur fav songs & y so?

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why dell only ?,

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Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

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please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

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How would you describe yourself as a person?

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Tell me something about social media

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why do u want to leave the last organization ?

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Did you learn anything new recently which can be helpful to bpo’s? : bpo

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