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what is your opinion about call center

Answer Posted / sibusiso

A call centre is a customer communication channel created
by various industries to help improve the customer
experience. The channel is centralised to provide a one
stop shop service where all/most customer enquiries can be
effectively handled without the need to physically visit a
branch or service area. The business hours are usually
flexible and customised to ensure optimum convenience.

Is This Answer Correct ?    6 Yes 1 No



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