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what is your opinion about call center
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Answer Posted / sibusiso
A call centre is a customer communication channel created
by various industries to help improve the customer
experience. The channel is centralised to provide a one
stop shop service where all/most customer enquiries can be
effectively handled without the need to physically visit a
branch or service area. The business hours are usually
flexible and customised to ensure optimum convenience.
| Is This Answer Correct ? | 6 Yes | 1 No |
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