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What do you mean by quality analyst in call centres ?
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Answer Posted / madhu muthyala
QUALITY ANALYST plays a vital role because its a medium to
of the tool which will help an organization to achieve goals
by following the set of company policies and also delivery
the best of the customer service.
Regular monitoring will help to encourage the good things
done on a call/email and also work on the areas of
improvement to meet and exceed the customer satisfaction.
| Is This Answer Correct ? | 10 Yes | 4 No |
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I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
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Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
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