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Answer Posted / anita rathi
mnc means moltinational corporation,which corporate setup
or office at more than one country
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2. The physical facilities are visually appealing
If our call center is involved in activities that bend many laws, would you work with us?
How to tackle the customer language barrier that exists in between?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
Are you willing to relocate/travel?
How can you create new opportunities for customers proactive engagement?
Whatb is Bpo? What is Call centre? What is Telemarketing?
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
What was your Service Level Agreement ( SLA) Ratio :-
how do u demonstrate in strong situations?
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
When do you want to start?
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
