What do you mean by quality analyst in call centres ?
- 30 Answers
- 123317 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / ashwinraj.a
QA is a person who is responsible for quality calls.He must
train the executives to how handle the calls in a best
possible manner.i.e(Through soft and simple tone) by which
the customers could easily understand him/her.
| Is This Answer Correct ? | 11 Yes | 4 No |
Post New Answer View All Answers
Which is Better home cooked food or outside food ?
What are the major sectors for outsourcing? : bpo
Hello every one Sex with coworker or colleague is it good or bad ?
I like to perform well in pick and speek round what are the tips?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
how to give your interoduction ,what are the necessayr thing which about we talk .
what is semi technical process?
Discuss the most stressful situation you came across in your previous job.
What is called Team
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
How do adopt to change?
why do u want to switch
why animal cells are not totipotent like plant cell?
