What do you mean by High Priority, Medium Priority, Low
Priority Tickets? Give me examples by giving details of
issues,your analysis and finally your resolution from
your support projects? I have an interview in immediate
future so plzz help me...Please reply asap... Urgent!!!!
Waiting for your response eagerly... Thanks in advance
- 2 Answers
- 21161 Views
- Infosys, I also Faced
- E-Mail Answers
Answer Posted / paul scholes
Priority on tickets are decided on the service level agreement.
high level tickets are tickets which are critical to the
business and must be solved as soon as possible .ex; 4-8 hrs
Medium in 2-5 days
Low 5-12 days
If anyone can give examples it would really help
| Is This Answer Correct ? | 2 Yes | 6 No |
Post New Answer View All Answers
What is a 'sales area'?
Can you copy condition records? If yes, are there any restrictions?
what is the diffrence between trade customer and non trade customer .
What are the different complaint process documents in sap sd. Explain.
How do you create sales organisation?
how text is determined in Invoice,What are tools used in To_be study
When would you use a sap return order and sap credit memo?
In Order - what have you done exactly, did you do the entire setup in SAP, and if yes, can you walk me through it?
Hi friends. What is GTS(Global trade service)? What is its future. What is the market for GTS in current situation? Pls tell me as soon as posible. Thanks in advance
What are the parameters in fd32?
Dear Experts, I want to know the particular customers consignment delivery documents only not other than that i do not want the normal delivery how can we get only the consignment stock of delivery docs created for the customer.
How can I transfer the payment method from customer master to sales order automatically?
How to have one pricing at sales order level and different pricing at invoice level? what are the configuration to be done for this?
How to assign division to sales organization?
If you want to create language specific sales texts for your material master, would you have to create a new material master record?
