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Answer Posted / shahid_104
ramzan
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How do you measure good customer service?
What would you do if the customer says that it took you long to resolve an issue?
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
hey.. what do you know about HSBC??
What are the steps you follow when you appraise an advisor ?
why you are join as a quality analyist ?
what is the actual work profile of a process associate in a bpo??
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
what is trainer's defination and quality?
Have you ever committed a mistake at work?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
Can you work in shifts?
What are the KRA of an asst manager in Domestic outbound Callcenter
