wats ur mothers daily routine?
Answer Posted / neha
to guide us in each of our new situations.
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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
What do you consider as an important aspect of a successful call center?
What would be your advantage in the future if you join now?
Do you want to ask us something about the company?
being a b.c.a student why do you want to go for a call centre job
why i configer to power mangemant?
In call centre which types of calls we receive? answer in short.
Give me a instance when a customer appreciate your service.
How do adopt to change?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
How do make one system dedicated to one user. How do to restrict the user login to the system.
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
why you want 2 join bpo ,after completing hotel managment?
what do you know about mumbai city