what is inbound and outbound
Answer Posted / james
Inbound,we get a call from the customer to meet their requirement. Here, soft skill has to get a proper synchro with communication & listening skills.
Outbound requires all the above qualities with convincing skills, good vocab, assertiveness and top of all is aggressiveness in a polite manner which may help to convince and transfer into the sales.
| Is This Answer Correct ? | 1 Yes | 0 No |
Post New Answer View All Answers
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
talk about Bangalore transportation
What factors you should consider while creating a newsletter for a customer?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
i am 10 pass with cbse board can i get a job in call center
all question of related to window 2003 server
HOW you spend the last day? how you spend the last Birthday.
How can you relate your previous job to this job? How can you relate your degree to this job?
An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....
How do you about our company ?
Can you explain the color red to a blind person?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
what techniques and tools do you use to be organized?
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.