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Answer Posted / guest
Inbound is the call based on a customer needing to make a
connection to obtain services from a company that is
obligated to do so.
Outbound is a call from a source or company making a
connection to either a customer or client or to a potential
customer or client based on the goods or services that the
company provides and is conducting business.
| Is This Answer Correct ? | 2 Yes | 1 No |
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