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what is inbound and outbound source?

Answer Posted / guest

Inbound is the call based on a customer needing to make a
connection to obtain services from a company that is
obligated to do so.
Outbound is a call from a source or company making a
connection to either a customer or client or to a potential
customer or client based on the goods or services that the
company provides and is conducting business.

Is This Answer Correct ?    2 Yes 1 No



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I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

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Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

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for some training is a neccesity and for others it's a luxury comment about the above statement

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