Answer Posted / guest
Inbound is the call based on a customer needing to make a
connection to obtain services from a company that is
obligated to do so.
Outbound is a call from a source or company making a
connection to either a customer or client or to a potential
customer or client based on the goods or services that the
company provides and is conducting business.
| Is This Answer Correct ? | 2 Yes | 1 No |
Post New Answer View All Answers
what are your good qualities to be a team leader
What is the difference between a bpo and a call center?
Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me
4. Materials associated with the service are visually appealing
Where you see bpo in the current market? : bpo
Give me an example of how you have dealt with an under-performing team member in the past.
i want m commerce and e commerce topic
what is the job description of us it recruiter?
How long do you want go work here?
If you had enough money to retire right now, would you? : bpo
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
What is the difference between KRA & KPI
How do you handle an irate customer?
