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Answer Posted / sowjanya.sayyam
i think bpo is the place where we can improve our
communication skills.this is the job which teaches us
patience,teaches ability of solving the problems and to
know abt different mindsets of people by all ths we can
prove ourself wat we rrrrr
| Is This Answer Correct ? | 2 Yes | 0 No |
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How will you manage agents who are more tenured in the organisation and are elder to you ?
Do you know the procedures which should be followed while talking to a customer?
Why Accenture? What do you know about Accenture?
Do you think that you’ll like this job?
why should i join wipro bpo but not any other
What is area of interest?
How to improve the KRA and KPI and better coaching
what is active directory?
speak an minute where u reside
What do you like about being employed in a call center?
What are an inbound call center and an outbound call center? What is the difference between the two?
What are your advantages as a newbie?
How would your team/manager describe you?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
