Answer Posted / sree lakshmi

First of all, thanks for asking such a nice question.
Well, I must carry the following documents for the
interview:

Updated CV & Photocopies of the necessary documents
including present employer payslip, experience if any;
2 photographs; Pen; Good Knowledge on the subject whatever
the position u apply; and company's profile (where u wish
to work)

Apart from the above, u need to carry smile, good
communication, positive attitude which makes to be a
successor.

Do you know the procedures which should be followed while talking to a customer?

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tell about tirupathi

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How can you improve customer service without spending any money?

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What is your edge among others who are applying here?

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Can you use different software’s easily? : bpo

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How would you convince everyone to adopt to change and what changes would you like to make?

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Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

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what about your dedication?

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Mention what are the critical attributes of a call center executive?

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Give me a specific example of a time when you had to conform to a policy with which you did not agree.

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after ur intermediate why had u stoped ur eduation for one year ?

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abdul, you have technical background but why do you want to come in BPO & for non- technical process?

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what are some aspects of your present or most recent position that you like?

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1. Has modern looking equipment

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How would you sell ice cream to Eskimos?

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