Answer Posted / sumit upadhayay
there are two type of
1 st is inbound and another is out bound
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I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
How will you manage agents who are more tenured in the organisation and are elder to you ?
What do you consider as an important aspect of a successful call center?
What is the difference between inbound and outbound?
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
How can you build customer loyalty?
Sell me your used envelope?
what do you know about mumbai city
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
What is Smart Work and Hard Work ?
7. Performs the services right first time
What are your KPI’S / KRA's ?
How would I sell something to some one over the phone? What is selling skill?
what about your dedication?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks