AT THIS TIME WHAT ARE THE SIMILARIETIES BETWEEN YOU AND ME.
Answer Posted / geeta
Both we are human being
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How one can improve customer interactions?
Tell me about Job responsibilities
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Please outline and describe your current targets and KPIs How do you ensure you achieve these?
why you are join as a quality analyist ?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
have u shared any lighter moment with customercare executive in ur life tell me ur experience
Describe the assessment room ? What did u heard or watched recently?
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Do you want to ask us something about the company?
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WHAT IS SMART DRIVE ND GENPACT
what is the importance of quality and quality analyst in call center
What is your biggest achievement? Can you give me an example of ?