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I've been selected for SBI clerical interview on 27th
May.Can anybody tell me wht kind of questions r asked in the
interview?Plz post an answer as quick as possible...id is
dhnyr@yahoo.com
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Answer Posted / nanda kumar
Different banking Channels
Banks offer many different channels to access their banking
and other services:
* A branch, banking centre or financial centre is a
retail location where a bank or financial institution offers
a wide array of face-to-face service to its customers.
* ATM is a computerised telecommunications device that
provides a financial institution's customers a method of
financial transactions in a public space without the need
for a human clerk or bank teller. Most banks now have more
ATMs than branches, and ATMs are providing a wider range of
services to a wider range of users. For example in Hong
Kong, most ATMs enable anyone to deposit cash to any
customer of the bank's account by feeding in the notes and
entering the account number to be credited. Also, most ATMs
enable card holders from other banks to get their account
balance and withdraw cash, even if the card is issued by a
foreign bank.
* Mail is part of the postal system which itself is a
system wherein written documents typically enclosed in
envelopes, and also small packages containing other matter,
are delivered to destinations around the world. This can be
used to deposit cheques and to send orders to the bank to
pay money to third parties. Banks also normally use mail to
deliver periodic account statements to customers.
* Telephone banking is a service provided by a financial
institution which allows its customers to perform
transactions over the telephone. This normally includes bill
payments for bills from major billers (e.g. for electricity).
* Online banking is a term used for performing
transactions, payments etc. over the Internet through a
bank, credit union or building society's secure website.
* Mobile banking is a method of using one's mobile phone
to conduct simple banking transactions by remotely linking
into a banking network.
* Video banking is a term used for performing banking
transactions or professional banking consultations via a
remote video and audio connection. Video banking can be
performed via purpose built banking transaction machines
(similar to an Automated teller machine), or via a
videoconference enabled bank branch.
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